saraSoft d.o.o.

About us

Our company specializes in software development, marketing, and customer service for the German and US markets. Our growing team of skilled developers, marketers, and customer support staff are well-versed in the specific requirements and are fluent in both English and German.
We provide cutting-edge software solutions that streamline processes, enhance efficiency, and ensure compliance. Our marketing experts can assist you in reaching your target audience effectively. Additionally, our dedicated customer support team is available daily to provide prompt and reliable assistance with any issues that may arise.

saraSoft - Wave of the Future!

Mission

Our mission is to provide exceptional customer support, innovative software development solutions, and comprehensive marketing services that empower businesses to thrive in a digital world. We are committed to delivering superior service, fostering strong relationships with our clients, and continuously improving our products and services to meet their evolving needs.

Vision

Our vision is to be the leading company in customer support, software development, and marketing services, recognized for our unparalleled expertise, unwavering commitment to customer satisfaction, and the transformative impact of our solutions. We strive to be a trusted partner for businesses across industries, driving their success through cutting-edge technology, innovative marketing strategies, and exceptional support.

Philosophy

Our company is built on a philosophy that puts customers at the forefront of everything we do. We believe in delivering exceptional customer support and developing high-quality software that meets our clients' needs.

Continuous improvement

We believe in constantly learning, adapting, and refining our processes to deliver even better results. We value feedback from our customers and actively seek ways to enhance our services and products.

Why work for us

Company Culture

Our company fosters a positive and inclusive work environment where employees are valued and supported. We prioritize teamwork, collaboration, and open communication, creating a culture that promotes personal and professional growth.

Opportunities for Growth

We believe in investing in our employees' development and provide opportunities for growth within the company. From training programs to mentorship initiatives, we are committed to helping our employees reach their full potential.

Challenging Projects

We encourage employees to think outside the box, take risks, and contribute to groundbreaking solutions that make a real impact in our industry.

Competitive Compensation

We understand the importance of recognizing and rewarding our employees' hard work. We offer competitive compensation packages that support the well-being and financial security of our team members.

Work-Life Balance

We believe in the importance of maintaining a healthy work-life balance. Our company supports employees in achieving harmony between their personal and professional lives, fostering a positive work environment.

Opportunity to Travel

We offer our team members the opportunity to travel to our customer´s office in Germany. This broadens their professional network, helps gain exposure to new cultures and perspectives, and develops valuable skills through diverse work environments.

Services

Our passion is software development. But we understand that users encounter obstacles on a daily basis.
Our dedicated customer service team is ready to assist you with any issues you may face.

Customer service helpdesk

Good customer service is essential for any business to thrive. It not only enhances customer satisfaction but also builds loyalty and improves brand reputation. Our experienced team supports the users of our developed software by:

Providing assistance and support to customers in resolving their queries, issues, and concerns.
Offering guidance on product usage, troubleshooting, and resolving technical problems.
Offering professional training in all important modules either in form of a webinar or as an online on-to-one training.

Our telephone support works from 08:30 - 16:00 from Monday to Friday.

Software development

As one of the older software service providers on the market, we have gained a wealth of experience in the development of modern applications. Our goal is to create stable, extensible, user-friendly and maintainable solutions.

We can support you in:

Web development:We can support you in developing the web applications with the latest frameworks such as React, Angular, Extjs or SAPUI5.
App development:We ensure the creation of the apps regardless of the target platform. We then develop the app as a native, hybrid or PWA.
Back-end: Every application has a stable backend that covers all processes such as bookings, queries of the database as well as interfaces and APIs. We help you to find the right target architecture between microservices or application servers.

Marketing Services

We are a dedicated and experienced team engaged in both digital and traditional marketing. Our network and processes are specifically tailored to the needs of small and medium-sized businesses. We approach each project individually, drawing inspiration from it. Even with complex challenges, we support you with full energy and within the planned budget. Our services in short:

Digital Marketing: Web design & development, SEO & SEA, App design & development, digital presentations, E-Newsletters and mailings.
Traditional Marketing: Corporate design, including logos, business cards, and various templates (e.g., for Word and PowerPoint), brochure, flyer, and roll-up banner design, print advertisements in all formats, and the creation of presentations.
Social Media: Create and maintain your company's social media accounts with regular posts, design and execute your social media campaigns, and produce and post appropriate animated videos.

Technology stack

For the development of modern applications, we use various frameworks, platforms and programming languages.
We most often work with the following technologies, however our expertise goes far beyond that.